Introduction of Keap CRM
Keap, previously known as Infusionsoft, is a powerful CRM system and marketing automation tool designed to help small businesses manage customer relationships, automate marketing tasks, and improve sales.
In this Keap CRM article, we’ll dive deep into understanding what Keap is, its pricing structure, and the benefits and disadvantages of this CRM tool.
We’ll also explore the concept of psychographic segments and how you can use Keap in this context.
Finally, we’ll look at some of the top Keap competitors to help you make an informed decision.
What is Keap?
Keap is a cloud-based Customer Relationship Management (CRM) system designed to help small businesses streamline their sales and marketing processes. With Keap, companies or marketers can:
- Organize their customer information
- Automate marketing campaigns
- Track leads and sales
- Create and send invoices
- Manage appointments and tasks
Keap’s marketing automation capabilities are its most distinguishing feature, as they enable businesses to create customized and targeted marketing campaigns that are both efficient and effective.
Keap Pricing
Keap offers three different pricing tiers to suit businesses of various sizes and needs:
- Keap Pro – $149 per month
- Basic CRM and email marketing tools
- Perfect for start-ups and small businesses
- Keap Max – $199 per month
- Advanced CRM and marketing automation features
- Ideal for growing companies with more complex marketing needs
- Max Classic is formerly known as Infusionsoft – contact the sales team for price
- Complete CRM, marketing automation, and e-commerce solution
- Designed for established businesses with advanced marketing and sales requirements
Each pricing tier includes a free trial, allowing you to test the platform and determine if it is the right fit for your business. (Please bear in mind that the prices mentioned in this article are correct at the time of writing this article.)
The Benefits of Keap
Some of the top benefits of using Keap as your CRM system include the following:
- Ease of use: Keap’s user-friendly interface makes it simple for businesses to manage customer relationships and automate marketing tasks.
- Marketing automation: Keap allows you to create automated marketing campaigns based on customer behaviors, preferences, and psychographic segments. It ensures your marketing messages are highly targeted and relevant to your audience.
- Lead and sales tracking: Keap’s CRM system enables you to track leads and sales, giving you a clear picture of your business’s performance.
- Integration capabilities: Keap can be integrated easily with various third-party applications, including e-commerce platforms, email marketing services, and social media tools.
The Disadvantages of Keap
Despite its many benefits, there are some drawbacks to consider when choosing Keap as your CRM tool:
- Pricing: Keap’s pricing structure can be a barrier for some small businesses, particularly those with limited budgets.
- Learning curve: While Keap is generally user-friendly, it may take some time for users to be skillful in using all its features.
- Restricted customization: Some businesses may find that Keap’s customization options are not as extensive as some provided by other CRM systems.
Keap Competitors
When evaluating CRM systems and marketing automation tools, it’s essential to consider the alternatives. Some popular Keap competitors include:
- HubSpot: A popular all-in-one marketing, sales, and customer service platform that offers a free CRM with premium features at an additional cost.
- Salesforce: A leading CRM platform that provides a range of sales, marketing, and customer service tools, as well as extensive customization options.
- ActiveCampaign: A CRM and marketing automation platform concentrated on creating personalized customer experiences through advanced segmentation and automation capabilities.
- Mailchimp: Best known for its email marketing services, Mailchimp has expanded its offerings to include a CRM system and marketing automation features, making it a suitable alternative for small businesses.
- Zoho CRM: A comprehensive CRM system with a wide range of aspects, including sales force automation, marketing automation, and customer support tools, suitable for businesses of all sizes.
Psychographic Segments and Keap
Psychographic segments refer to the classification of customers based on their personality traits, values, attitudes, interests, and lifestyles.
You can leverage Keap’s marketing automation capabilities to create highly targeted campaigns catering to these precise psychographic segments.
Businesses can identify patterns and trends that inform the creation of psychographic segments by using Keap’s CRM system to collect and analyze customer data.
Businesses can use this information to design marketing campaigns that resonate with each segment, occurring in increased engagement and conversions.
For example, a fitness apparel company could use Keap to segment its customer base into groups based on their preferred workout styles, such as yoga enthusiasts or weightlifters. The company could then create targeted marketing campaigns for each group, highlighting products and promotions relevant to their interests.
Conclusion of Keap CRM
To conclude this article about Keap CRM, we can safely say that Keap is a robust CRM system and marketing automation tool that offers a range of benefits for small businesses looking to streamline their sales and marketing processes.
While businesses shouldn’t overlook some disadvantages, such as pricing and the learning curve, Keap’s ability to target psychographic segments and automate marketing campaigns can be a game-changer for businesses looking to grow and succeed.
Before choosing a CRM tool for your business, explore Keap and its competitors to find the better solution for your needs and budget.
With the right CRM system, you’ll be well-equipped to build lasting customer relationships, improve marketing effectiveness, and drive sales.
Side Note: If you are after a marketing automation system other than what this article Keap CRM, has to offer, you can further read our article on Hubspot. Furthermore, you can read our article about the best digital marketing books.

